Triad Host Privacy Policy

This Privacy Policy describes the policies and procedures of Triad Host and it's partners - LiquidNet US LLC, a US company headquartered in Fort Lauderdale, Florida, and LiquidNet Ltd., a UK company headquartered in London, UK.

For the sake of brevity, Triad Host, LiquidNet US LLC and LiquidNet Ltd. will be referred to as 'Triad Host' in this document.

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Privacy and security are of utmost importance to Triad Host and we strive to ensure that our technical and organisational measures in place respect your data protection rights.

PRIVACY OF YOUR PERSONAL DATA
"Personal data" refers to any information relating to an identifiable individual or his or her personal identity.

Personal data is collected on our website by LiquidNet LLC., a US company headquartered in Fort Lauderdale, Florida.

The personally identifiable information that LiquidNet LLC. collects includes first and last name, postal address, phone number, email and IP address.

You may access and update your personal Information at any time from your Web Hosting Control Panel - > My Account - > Change Contact Details section.

In cases where fraudulent or otherwise illegal activity has been deemed to have occurred as determined by law enforcement or management, the information may remain in our database indefinitely in order to help facilitate the prevention of repeated abuse in the future from the offending party.

SECURITY OF YOUR PERSONAL DATA
Triad Host is committed to protecting the security of customer collected personal information. To do so, we use technical security measures to prevent the loss, misuse, alternation or unauthorized disclosure of information under our control. We use security measures including and not limited to: physical, electronic and managerial procedures to safeguard and secure the information we collect online.

PRIVACY OF YOUR PAYMENT DETAILS
We use third party payment processing companies who collect and store financial information, such as your payment method (valid credit card number, type, expiration date or other financial information), and their use and storage of that information is governed by the payment processors' applicable terms of service and privacy policy. Collected billing information is used for the purposes of processing payments and fraud detection.

WHY WE NEED PERSONAL INFORMATION
Your registration information is needed for fraud prevention, billing/invoicing, support provision, account management, dispute resolution, in-house statistics and direct marketing purposes.

Triad Host will NOT send you any unsolicited information, including emails, except as mentioned hereby. New customers will receive an Triad Host welcome email containing information about the features provided by the Service, as well as WHCP (Web Hosting Control Panel) and FTP login details. Triad Host may also send system notifications upon need, related to any upgrade, maintenance or other service issues concerning your hosting account.

Triad Host will keep your personally identifiable information private and will NOT share it with any unauthorized third parties.

PRIVACY OF YOUR ACCOUNT
We consider your registration data and the content of all your messages private and confidential. The header of the messages that you send will contain your name (e-mail address) and Internet Protocol (IP) address. We will not intentionally monitor or disclose any of your e-mail content or registration data unless we are required to do so:

  • to enforce these Terms and Conditions,

  • by law,

  • to defend ourselves in any legal action,

  • to protect our property.

Since your password is essential for protecting your privacy, we encourage you to NOT share it with anyone and change it frequently. Additionally, you agree to respect the privacy and confidentiality of others.

LOG FILES
We use IP addresses to analyze trends, administer our site and servers, track access, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. It is possible that personal information about a customer may be included in the log files due to the normal functions of IP addresses and Web browsing.

COOKIES
We use different cookies on our website to make it as useful to you as possible. Cookies are small text files that we put on your computer or mobile device to tell us what you want to use on our site but they do not tell us who you are.

Here you can learn more about cookies and how to control or delete them.

Here are the cookies that we use on our site:

Essential cookies
We use a cookie to remember your login for you and what you’ve put in the shop cart. Also, we set a cookie to help you choose a preferred font size for using the site. These cookies we consider essential for the operation of our website.

External web services
We use an external live chat service (using cookies to remember your session name) to deliver real time support to you should you want to.

Payment processing
To process payments online, we require the billing address for the credit card used and our external payment provider, PayPal/WorldPay, requires your credit card details.

We assume you are happy with this usage of cookies on this website. If you are not happy, then you should either not use this site, or delete the cookies (you can check out how to do that according to your browser here), or browse the site using your browser’s anonymous usage setting (named “Incognito” in Chrome, “InPrivate” for Internet Explorer, "Private Browsing" in Firefox and Safari etc.).

Please remember that if you choose to delete the cookies or use the browser anonymously, you may find that certain sections of this website do not work properly.

OPT OUT
By default, customers do receive any system updates, such as the newsletters, invoices, and service email notifications. Any customer who voluntarily receives these updates may unsubscribe at any time. Customers may not opt out of possibly receiving important system notifications, in the rare event that such notification would be necessary.

COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
Triad Host cooperates with government and law enforcement officials to enforce and comply with the law. We will disclose any information about Users upon valid request by government or law officials as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including without limitation subpoenas), to protect your property and rights, or the property and rights of a third party, to protect the safety of the public or any person, or stop activity we consider illegal or unethical.

CHANGES TO PRIVACY POLICY
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval.

CONTACT US
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please use our Contact Us form.

Postal Address:

LiquidNet LLC
6750 North Andrews Ave
Suite 200
Fort Lauderdale, FL 33309
United States of America

LiquidNet Ltd.
13 Craigleith
7 Kersfield Road
Putney, London SW15 3HN
United Kingdom