Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour solution warranty with all our hosting packages, meaning that each advice request you submit will be answered to within sixty minutes maximum. Our support company members have been qualified to quickly deal with any issue and to present you with timely guidance on any trouble that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • You can write to us 24x7x365 with any query you might have relating to our services. We have got professionals on duty all the time to provide you with assistance at any time when necessary. You could use the ticketing system or post an email at any moment, or you can pick–up the phone or use the live chat through working hours.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel features a thorough know–how base that is included in all sections. In each area, you will find a Help button that will load for you a list of step–by–step lessons on how to make use of a particular feature or carry out a particular action. In addition, we have crafted course videos to enable you to get a better idea of the Control Panel’s interface.