In spite of the fact that the hosting service provided by the different companies is more or less the same, each provider has got a personalized platform with its own modifications and different ways to do certain things. That is the reason why, an extensive knowledge base will be very helpful both for people with little to no practical experience and for technically capable individuals who will ultimately learn how particular procedures are done, but will lose valuable time in the meantime. The objective of such a knowledge base is to make the service fast and simple to use, sparing users plenty of time and efforts. The consequence is more gratified clients, as they can quickly find the information they need, and a lot less work for the help desk support team, because typically most of the questions and difficulties that customers have got are already enumerated in the knowledge base. In case the articles are competently written and encompass more topics, you will be able to discover more not only about your account, but also about the web hosting service in general.
Extensive Online Documentation in Hosting
Our hosting packages feature a comprehensive knowledge base where you can find info on all the challenges that you might run into and their solutions. You can become aware of how to create and manage an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your email client are accurate, but still you’re unable to send emails, for example. We have done our utmost best to be as comprehensive as possible and to cover all the available options in order to save you time and efforts and to present you with different solutions for any issue. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in every Control Panel section, whereas if you prefer to check the full list of articles, you should go to the all-encompassing Help section.